Terms and conditions
DEFINITIONS AND TERMS
Inocare Pharm – is the trade name of SC INOCARE PHARM SRL, a legal entity of Romanian nationality, having its registered office in Mogosoaia, Ilfov County, Str Colentina, No 30, having order number in the Trade Register J23/1082/2010, unique tax registration code RO26765015.
Seller – Inocare Pharm.
Buyer – natural person / legal person or any legal entity that places an Order.
Client – natural person / legal person who has or obtains access to the CONTENT, through any means of communication made available by Inocare Pharm (electronic, telephone, etc.) or based on an existing usage agreement between Inocare Pharm and the latter and which requires the creation and use of an ACCOUNT.
User – any natural/legal person registered on the Site, who, by completing the process of creating the Account, has given their agreement regarding the site-specific clauses in the Terms and Conditions section.
Account – the section of the Site consisting of an e-mail address and a password that allows the Buyer to transmit the Order and which contains information about the Client/Buyer and the Buyer's history on the Site (Orders, tax invoices, Goods warranties, etc.).
Site – the domain www.inocare.ro and its subdomains.
Order – an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, via the Site, their intention to purchase Goods and Services from the Site.
Goods and Services – any product or service, including the documents and services mentioned in the Order, which are to be provided by the Seller to the Buyer as a result of the concluded Contract.
Campaign – the action of exposing for commercial purposes a finite number of Goods and/or Services having a limited and predefined stock, for a limited period of time established by the Seller.
Contract – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
Disclaimer
We may change all or any part of our website at any time, including by adding, removing, or modifying any Content, including User Content, at our discretion. We may notify you in advance, but we do not assume this obligation.
Our website will not always be available. We may modify, suspend, or withdraw the operation of or access to our website at any time, at our discretion, either temporarily or permanently, including for maintenance and other technical reasons. We may notify you in advance, but we do not assume this obligation.
Like all software-based services, our website may experience errors or unforeseen difficulties. We do not assume the responsibility to always keep our Content and website or to provide corrections, updates, or releases in relation to them.
We strongly recommend that you take care to check the correlation and compatibility of the computer system you use before using our website, including reasonable precautions to protect yourself against security issues, such as by installing anti-virus applications. If you choose to download or copy materials from our website, you do so at your own risk. We assume no liability for any damage or virus that could affect computer equipment or other property due to accessing, using, or downloading any material from websites or for any illegal intrusion or intervention in computer systems.
Our website is a dynamic environment and inaccuracies and errors may sometimes occur. We are not responsible for (and do not automatically endorse or support) your Content or that of any other User on our website and special caution should be applied when using it. Always seek professional advice when necessary. Any activity based on the materials on our website will be at your own risk.
Our website is not a storage service and you must keep copies of your Content.
Limitation of liability
No provision in this usage policy excludes or limits our liability in relation to our website and the use of or reliance on it if it constitutes an illegal act, and including for fraud, fraudulent misrepresentation, or death or bodily injury generated by our fault. Nothing in these Terms affects your legal rights as a consumer.
Except for the cases provided for in the first paragraph above, we will have no responsibility for losses, damages, or costs of any kind, regardless of origin (including, but not limited to negligence), directly or indirectly, in accordance with or in connection with our website or the content and your use or reliance on our site or Content.
[Our terms of sale apply additional provisions regarding liability concerning any consumer purchases on our website.]
Except in cases where this is prohibited by law, we will in no case be liable to you for any indirect, consequential, exemplary, special, incidental or punitive damages, costs or losses of any kind, including, but not limited to, lost data, lost profits or business interruption.
To the maximum extent permitted by applicable law, you expressly waive all claims against Inocare Pharm, its agents, directors, employees, suppliers and providers that may arise from your use of or access to the website.
Content
all information on the Site that can be visited, viewed or otherwise accessed by using an electronic device;
the content of any e-mail sent to Buyers by the Seller via electronic means and/or any other available means of communication;
any information communicated by any means by an employee/collaborator of the Seller to the Buyer, according to the contact information, whether or not specified by the latter;
information related to the Goods and/or Services and/or rates charged by the Seller during a certain period;
information related to the Goods and/or Services and/or rates charged by a third party with whom the Seller has concluded partnership contracts, during a certain period;
data regarding the Seller, or other privileged data thereof.
Review – a written evaluation by the owner or beneficiary of a product or service, an evaluation written based on their personal experience and ability to make qualitative comments and to say whether the product or service complies or not with the specifications mentioned by the manufacturer.
Rating – a way of expressing the degree of satisfaction of a User/Customer/Buyer with a product. The rating is expressed in the form of stars, each product being able to receive a score from one star to five stars. This degree of satisfaction will always be associated with the review written by the User/Customer/Buyer about a product or service.
Comment – an assessment or observation with a critical purpose, regarding a Review or another comment.
Document – these Terms and Conditions.
Newsletter – a means of periodic information, exclusively electronic, namely electronic mail (e-mail, SMS) regarding the Goods and Services and/or the promotions carried out by the Seller in a certain period, without any commitment on the part of the Seller regarding the information contained therein.
Transaction – the collection or reimbursement of an amount resulting from the sale of a Good and/or Service by Inocare Pharm to the Buyer, by using the services of the card processor agreed upon by the Seller, regardless of the delivery method.
Specifications – all specifications and/or descriptions of the Goods and Services as specified in their description.
CONTRACTUAL DOCUMENTS
2.1. By registering an Order on the Site, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller conducts its commercial operations.
2.2. The notification received by the Buyer, after placing the Order, has an informative role and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
2.3. For justified reasons, the Seller reserves the right to modify the quantity of Goods and/or Services in the Order. If it modifies the quantity of Goods and/or Services in the Order, it will notify the Buyer at the e-mail address or phone number made available to the Seller upon placing the Order and will return the amount paid.
2.4. The contract is considered concluded between the Seller and the Buyer at the moment of receipt by the Buyer from the Seller, via electronic mail and/or SMS, of the Order shipment notification.
ONLINE SALES POLICY
3.1. Access for the purpose of placing an Order is permitted to any Client/Buyer.
For justified reasons, Inocare Pharm reserves the right to restrict the Client/Buyer's access for the purpose of placing an Order and/or to some of the accepted payment methods, in case it considers that based on the conduct or activity of the Client/Buyer on the Site, his/her actions could in any way prejudice Inocare Pharm. In any of these cases, the Client/Buyer may contact the Customer Relations Department of Inocare Pharm, to be informed regarding the reasons that led to the application of the above-mentioned measures.
3.2. Communication with the Seller can be carried out through direct interaction with them or through the addresses mentioned in the “contact” section of the Site. The Seller has the freedom to manage the information received without being obliged to provide justifications for this.
3.3 In the event of an unusually high volume of traffic from an internet network, Inocare Pharm reserves the right to require Customers/Buyers to manually enter captcha-type validation codes in order to protect the information within the Site.
3.4. Inocare Pharm may publish on the Site information about Goods and/or Services and/or promotions practiced by it or by any other third party with whom Inocare Pharm has concluded partnership contracts, within a certain period of time and within the limit of available stock.
3.5. All rates related to the Goods and/or Services presented on the Site are expressed in lei (RON) and include V.A.T. All rates presented on the site are valid only for the purchase of products directly from the site and are not necessarily valid in pharmacies.
3.6. In the case of online payments, the Seller is not/cannot be held responsible for any other additional cost incurred by the Buyer, including but not limited to currency conversion fees applied by their card-issuing bank, in the event that its issuing currency differs from RON. The responsibility for this action rests solely with the Buyer.
3.7 All information used to describe the Goods and/or Services available on the Site (static/dynamic images/multimedia presentations/etc.) does not represent a contractual obligation on the part of the Seller, these being used exclusively for presentation purposes.
3.8. After 3 (three) days from the purchase of a Good or Service, the Buyer will be requested to submit a Review related to the purchased Good or Service. The request will be sent to the email address entered by the Buyer in the Account. In this way, the Buyer contributes to informing other possible Users/Customers/Buyers on the Site and is actively involved in the development of new Services and in the most complete detailing of the characteristics of the Goods.
ASSIGNMENT AND SUBCONTRACTING
4.1. The Seller may assign and/or subcontract a third party for Services related to the fulfillment of the Order, with informing the Buyer, without the need for their agreement. The Seller will always be responsible to the Buyer for all contractual obligations.
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHT
5.1. The Content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of Inocare Pharm, with all rights obtained in this regard directly or indirectly (through licenses for use and/or publication) being reserved to it.
5.2. The Customer/Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any Content in any other context than the original one intended by Inocare Pharm, include any Content outside the Site, remove the signs that signify the copyright of Inocare Pharm on the Content, as well as participate in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with the express written consent of Inocare Pharm.
5.3. Any Content to which the Client/Buyer has and/or obtains access by any means is subject to the Document, in the event that the Content is not accompanied by a specific and valid usage agreement concluded between Inocare Pharm and the latter, and without any implicit or explicitly formulated warranty on the part of Inocare Pharm with reference to that Content.
5.4. The Client/Buyer may copy, transfer and/or use Content only for personal or non-commercial purposes, only in the event that these do not conflict with the provisions of the Document.
5.5. In the event that Inocare Pharm grants the Client/Buyer the right to use in the form described in a separate usage agreement, certain content, to which the Client/Buyer has or obtains access following this agreement, this right extends only to that or those contents defined in the agreement, only for the period of the existence of this or these contents on the site or the period defined in the agreement, according to the defined conditions, in the event that these exist and do not represent a contractual commitment on the part of Inocare Pharm for the respective Client/Buyer or any other third party who has/obtains access to this transferred content, by any means and who could be or is prejudiced in any way from this content, during or after the expiration of the usage agreement.
5.6. No Content transmitted to the Client or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by the latter through accessing, visiting and/or viewing constitutes a contractual obligation on the part of Inocare Pharm and/or the employee/agent of Inocare Pharm who facilitated the transfer of Content, in the event that this exists, regarding the respective content.
5.7. Any use of the Content for purposes other than those expressly permitted by this Document or by the usage agreement that accompanies it, in the event that it exists, is prohibited.
ORDER
6.1. The Client/Buyer may place Orders on the Site, by adding the desired Goods and/or Services to the shopping cart, subsequently finalizing the Order by making the payment through one of the expressly indicated methods. Once added to the shopping cart, a Good and/or a Service is available for purchase to the extent that there is stock available for it. The addition of a Good/Service to the shopping cart, in the absence of the finalization of the Order, does not entail the registration of an order, and implicitly, does not entail the automatic reservation of the Good/Service.
6.2. By finalizing the Order, the Buyer consents that all data provided by them, necessary for the purchasing process, are correct, complete and true at the date of placing the Order.
6.3. By finalizing the Order, the Buyer consents that the Seller may contact them, through any means available/agreed upon by the Seller, in any situation in which it is necessary to contact the Buyer.
6.4. The Seller may cancel the Order placed by the Buyer, following a prior notification addressed to the Buyer, without any subsequent obligation of any party towards the other or without any party being able to claim damages from the other in the following cases:
6.4.1. non-acceptance of the transaction by the Buyer's card issuing bank, in the case of online payment;
6.4.2. invalidation of the transaction by the card processor agreed upon by Inocare Pharm, in the case of online payment;
6.4.3. the data provided by the Client/Buyer on the Site is incomplete and/or incorrect;
6.4.4. the stock of the products ordered by the Buyer has been exhausted or has become unavailable in the Inocare Pharm pharmacy network during the period of time from the moment the order was placed until the moment it was processed by the operator;
6.5. The Buyer has the right to withdraw from the Contract, namely to return a Good or to renounce a Service, within 14 calendar days, without invoking any reason and without bearing any costs other than delivery costs.
Thus, according to GEO no. 34/2014, the period for returning a Good or renouncing a Service expires within 14 days from:
– the day on which the Buyer takes physical possession of the last Good – in case the Buyer orders multiple products through a single order which will be delivered separately
– the day on which the Buyer takes physical possession of the last Good or the last piece – in case of delivery of a product consisting of several lots or pieces,
6.6. In case the Buyer decides to withdraw from the Contract, they will be able to communicate this by sending an email to comenzi@inocare.ro .
6.7. In case the Client/Buyer requests the withdrawal from the Contract within the legal term for withdrawal from the contract, they must also return any gifts that accompanied the respective product. In case the Order is paid, the Seller will refund the amount within a maximum of 14 (fourteen) days from the date of informing the Seller by the Buyer of their decision to withdraw from the Contract. The amount will be returned as follows:
6.7.1. for Orders paid by online card -> by refund to the account from which the payment was made;
6.7.2. for Orders paid by cash on delivery -> by bank transfer;
6.8. The Seller will be able to postpone the refund of the amount until the receipt of the sold Goods or until the receipt of proof that they have been shipped, in case they did not offer to recover the Goods themselves (the most recent date will be taken).
6.9. In case a Good and/or Service ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Client/Buyer of this fact and will return to the Buyer's account the countervalue of the Good and/or Service, within a maximum of 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed their intention to terminate the Contract.
6.10. The maximum period for requesting the delivery of a finalized order is 15 calendar days from the moment of placing the order.
6.11. In case the returned product was part of a promotional campaign offering a gift product, the gift product must also be returned along with the purchased product.
6.12. The price displayed on the site next to each product is valid only for orders placed online; the price in any other pharmacy may vary.
6.13. Inocare Pharm and its suppliers do not assume responsibility for printing or display errors regarding prices, characteristics, product images, etc. In the event that the product price or some product characteristics have been incorrectly entered in our databases or displayed incorrectly, and the delivery has not yet been made, our company reserves the right to cancel the delivery of the respective product and to notify the customer as soon as possible about the error that occurred.
GOODS/SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL IS NOT PROVIDED
7.1. According to E.U.G. 34/2014 Article 16 – Exemptions from the right of withdrawal, "The following are exempted from the right of withdrawal provided for in articles 9-15 regarding distance contracts and contracts concluded outside business premises:"
d) the supply of goods which are liable to deteriorate or expire rapidly and
e) the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed by the consumer",
7.2. Products showing physical changes, bumps, chips, scratches, shocks of any nature or other signs of wear, as well as partially consumed products, are not accepted for return.
CONFIDENTIALITY
8.1. Inocare Pharm will keep confidential the information of any nature that you provide. Disclosure of the information provided may only be made under the conditions mentioned in this Document.
8.2. No public statement, promotion, press release or any other mode of disclosure to third parties will be made by the Buyer/Customer regarding the Order/Contract without the prior written consent of the Seller.
8.3. By transmitting information or materials through this site, you grant the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit, and distribute these materials or information. You also agree that the Seller may freely use, for its own interest, these pieces of information, ideas, concepts, know-how, or techniques that you have sent us through the Site. Inocare Pharm shall not be subject to obligations regarding the confidentiality of the information sent, unless the legislation in force provides for other specifications in this regard.
8.4. By registering in the Inocare Pharm database, the Client/Buyer gives their express consent, within the limits of the legislation in force, to be contacted by third parties, partners of Inocare Pharm: marketing service providers, other service providers for the purpose of fulfilling the object of the Contract concluded between the Buyer and the Seller, as well as by state, governmental agencies, when specific legislation provides for this; as well as by other companies with which Inocare Pharm may develop joint programs for offering Goods and/or Services on the market, etc.
ADVERTISING
9.1. Inocare Pharm newsletters are transmitted through specialized partners approved by Inocare Pharm. Thus, the confidentiality and security of the information are ensured.
9.2. At the moment the Client creates an Account on the Site, they have the possibility to express their agreement regarding the receipt of Newsletters.
The Client may modify their option regarding the agreement issued to the Seller at any time:
9.2.1. by contacting Inocare Pharm in this regard.
9.2.2. by modifying the settings in the Customer Account under the “Personal Information” section.
9.2.3. by accessing the unsubscribe link displayed in the commercial messages received from the Seller.
9.3. Renouncing the receipt of Newsletters does not imply renouncing the acceptance given for this Document.
INVOICING – PAYMENT
10.1. The prices of the Goods and Services displayed on the www.inocare.ro site include V.A.T. according to the legislation in force.
10.2. The price, payment method and payment term are specified in each Order. The Seller will issue to the Buyer an invoice for the Goods and Services delivered, the Buyer's obligation being to provide all the information necessary for issuing the invoice in accordance with the legislation in force.
10.3. The Seller will transmit to the Buyer the invoice related to the Order containing Goods and/or Services sold by Inocare Pharm, except for the Goods and/or Services sold by Inocare Pharm's partners, as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice to the Buyer's Account or via e-mail, to the e-mail address mentioned by the Buyer in his Account.
10.4. For a correct communication of the invoice related to the Order, the Buyer has the obligations to update his data in his Account whenever necessary and to access the information and documents related to each Order, existing in the Account.
10.5. By sending the Order, the Buyer expresses his agreement to receive the invoices in electronic format by adding them by Inocare Pharm to his Account or via e-mail, to the e-mail address mentioned in his Account.
10.6. In case this information is unavailable for more than 48 (forty-eight) hours in the Account, please notify us of this aspect at the e-mail address: comenzi@inocare.ro .
10.7 The Client's/User's/Buyer's payment card data will not be accessible to Inocare Pharm and will not be stored by Inocare Pharm or by the payment processor integrated into the Site, but only by the Transaction authorization institution or another entity authorized to provide card identification data storage services, about whose identity the Client/User/Buyer will be informed, prior to entering the data.
10.8. In certain cases, to maintain the security of the Transactions, when registering the Order, the Buyer will be requested to authorize the payment by re-entering the password related to his Account or using the fingerprint in the case of mobile terminals that have this facility.
10.9. For reasons of security of the Transactions, the Client/User/Buyer is advised not to remain logged in on the Site and not to set the automatic login option on mobile devices. Disclosure of the account access password is not permitted and it is recommended to use a password with a strong security character (e.g.: it should contain at least eight characters, including uppercase letters, lowercase letters, numbers and special characters).
DELIVERY OF GOODS
11.1. The Seller undertakes to deliver the Goods through a door-to-door courier system to the Buyer.
11.2. The Seller will ensure the appropriate packaging of the Goods and will ensure the transmission of the accompanying documents.
11.3. The Seller will perform the delivery of the Goods and Services only on the territory of Romania.
11.4. The Seller may consolidate multiple orders, placed by the Buyer, into a single delivery / package.
TRANSFER OF PROPERTY OF GOODS
13.1. The property of the Goods shall be transferred upon delivery, after payment is made by the Buyer at the location indicated in the Order (understanding by delivery – signing the receipt of the transport document provided by the courier or signing the receipt on the fiscal invoice in case of deliveries made by the Seller's personnel).
LIABILITY
14.1. The Seller cannot be held responsible for damages of any kind that the Buyer or any third party may suffer as a result of the Seller fulfilling any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for their loss.
14.2. By creating and using the Account, the Client / User / Buyer assumes responsibility for maintaining the confidentiality of the Account data (username and password) and for managing the access to the Account, and, to the extent permitted by applicable legislation, is responsible for the activity conducted through their Account.
14.3. By creating the Account and/or using the Content and/or placing Orders, the Client / User / Buyer expressly and unequivocally accepts the Terms and conditions of the Site in the latest updated version that is communicated within the Site, existing at the date of creating the Account and/or using the content and/or at the date of placing the Order.
14.4. Subsequent to creating the Account, the use of the Content is equivalent to the acceptance of the changes made to the Terms and Conditions of the Site and/or the updated versions of the Terms and Conditions of the Site.
14.5. The Terms and Conditions of the Site may be modified at any time by Inocare Pharm, these being opposable to Clients / Users / Buyers from the date of posting on the Site. The acceptance of the Terms and Conditions of the Site is confirmed by checking the corresponding checkbox on the Site and/or by sending the Order and/or by making an online payment.
POSTING OF REVIEWS, COMMENTS
15.1. The posting of Reviews, Comments can be done by Users/Clients/Buyers in the “Reviews” section. The information posted can be both positive and negative, and will refer to the characteristics and the way of using a product or service.
15.2. At the moment of registering a certain Review/Comment on the Site, Users/Clients/Buyers grant the Seller a non-exclusive, perpetual, irrevocable, territorially unlimited license and give the Seller the right to use, reproduce, modify, adapt, publish, translate, distribute and display this content.
15.3. Each User/Client/Buyer, upon registering a Review/Comment in the mentioned sections, undertakes to comply with the following rules:
– to make references only to characteristics and/or the manner of use of a specific product or service, avoiding information related to aspects that may change (price or promotional offers) or information pertaining to the manner in which the Order is carried out;
– to use only the Romanian language. Words or expressions that, although not considered Romanian, are widely used in all environments related to the respective field (e.g., mouse, notebook, plug and play) are also permitted;
– to use appropriate, non-offensive language, without terms that may offend or affect any other User/Client/Buyer;
– to ensure the correct categorization of the content entered on the Site as follows: any Review will be entered in the “Reviews” section;
– to ensure that the information entered by them is realistic, correct, non-misleading and in accordance with applicable laws, thus also respecting the rights of other parties, copyright, trademark, license or other proprietary, advertising or privacy rights;
– to use this facility only to communicate or obtain additional details regarding a specific product or service on the Site without making reference to other companies that promote the sale and purchase of products or services;
– to not provide or request, in any way and to any extent, personal data (contact details, information about delivery or home address, phone numbers, email addresses, names and/or surnames, etc.) or any other information that may lead to the disclosure of this personal data;
– to not enter information and/or details about URLs (links) from other commercial sites that carry out the same commercial activity as the Seller;
– to not attempt to defraud the services made available by the Seller or to enter Reviews/Comments/Questions/Answers that contain advertising materials;
– to not use the Review/Comment as a means of communication with the Seller; for this purpose, the Seller’s contact details listed on the Site will be used.
15.4. In addition to a realistic critical evaluation, when registering a Review, the User/Client/Buyer will also add a relevant Rating for the related product or service. The Reviews, together with their corresponding Ratings, will influence the general Rating of the product or service, a number that appears in parentheses next to their title. Thus, a Review accompanied by a high Rating leads to an increase in the general Rating, and a Review accompanied by a low Rating leads to a decrease in the general Rating.
15.5. When a Review/Comment is flagged by a User/Client/Buyer as having inappropriate content, from a strictly subjective perspective, this content is carefully examined by the Seller to determine whether it violates the Site Terms and Conditions. The texts, photos, or videos submitted are removed from the Site only after their examination by the Seller.
15.6. In the event that the Seller finds repeated violations of the Terms and Conditions, it reserves the right to suspend the possibility of the User/Client/Buyer to submit Reviews/Comments in the "Customer questions and answers" and "Reviews" sections.
PROCESSING OF PERSONAL DATA
16.1. According to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, Inocare Pharm has the obligation to manage in safe conditions and only for the specified purposes, the personal data that you provide to us.
16.2. The purpose of data collection is:
– informing Customers/Buyers regarding the status of their Account including validation, shipment and invoicing of Orders, resolution of cancellations or problems of any nature related to an Order, to the Goods and/or services purchased,
– sending Newsletters and/or periodic alerts, by using electronic mail (e-mail, SMS)
– market research, tracking and monitoring of sales and Customer/Buyer behavior.
16.3. By completing the data in the Account creation and/or Order form, the Buyer declares and accepts unconditionally that his personal data be included in the database of Inocare Pharm, and gives his express and unequivocal consent that all these personal data be stored, used and processed for the purpose provided above in point 16.2.
16.4. By reading the Document you have acknowledged that you are guaranteed the rights provided by law, respectively the right to information, the right of access to data, the right of intervention, the right of opposition, the right not to be subject to an individual decision, the right to address the court in case of violation of the rights guaranteed by Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data.
16.4. Based on a written, dated, signed request sent to the address Str Nicolae Rosu, No 24, Sector 3, Bucharest, to the attention of INOCARE PHARM SRL, you can exercise, free of charge, for one request per year, to be confirmed whether or not personal data are being processed.
16.6. Based on a written, dated, signed request sent to the address Str Nicolae Rosu, No 24, Sector 3, Bucharest, to the attention of INOCARE PHARM SRL, you can exercise your right of intervention on the data, as the case may be:
16.7.1. the rectification, updating, blocking or deletion of data whose processing is not in accordance with Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, in particular of incomplete or inaccurate data;
16.7.2. the transformation into anonymous data of data whose processing is not in accordance with Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data;
16.7.3. notification to third parties to whom the data have been disclosed, if this notification does not prove impossible or does not involve a disproportionate effort compared to the legitimate interest that could be harmed.
16.8. Also, Inocare Pharm may provide the Buyer's personal data to other companies with which it has partnership relations, but only on the basis of a confidentiality commitment from them and only for the purposes mentioned in point 16.3., through which they guarantee that this data is kept secure and that the provision of this personal information is done in accordance with the legislation in force, as follows: courier service providers, marketing service providers, payment/banking service providers, telemarketing or other services, provided by companies with which we can develop joint programs to offer our Goods and Services on the market, insurers.
16.9. The Buyer's personal information may also be provided to the General Prosecutor's Office, the Police, the courts, and other authorized state bodies, based on and within the limits of legal provisions and as a result of expressly formulated requests.
FORCE MAJEURE
17.1. Neither party shall be liable for the non-execution of its contractual obligations, if such non-execution on time and/or in a proper manner, totally or partially, is due to an event of force majeure. Force majeure is an unpredictable event, outside the control of the parties and which cannot be avoided.
17.2. If within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party shall have the right to notify the other party of the full termination of the Contract without either of them being able to claim other damages from the other.
APPLICABLE LAW – JURISDICTION
18.1. This Contract is subject to Romanian law. Any disputes arising between Inocare Pharm and Customers / Buyers will be settled amicably or, in case this is not possible, the disputes will be settled by the competent Romanian courts in the Municipality of Bucharest.
FINAL PROVISIONS
20.1. If any of the above clauses is found to be null or invalid, regardless of the cause, this clause will not affect the validity of the other clauses.
20.2. Upon placing the order and purchasing the products, the client accepts the terms and conditions of use without objection, their value being the same as that of a validly concluded contract.